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^†Small Business HR support by WorkNest is provided via a UK national telephone and email service, available from 8am to 6pm, Monday to Friday. An out of hours telephone service is available at evenings, weekends and UK public holidays. Calls may be recorded for quality assurance and service delivery purposes.

^††This content has been provided by WorkNest. Bupa is not responsible for the content or your use of the information contained in or linked from this document. Bupa’s liability in respect of the content or your use of the information contained in or linked from this document is excluded or limited to the fullest extent permitted by law. The content provided by WorkNest is intended only as a general document and guide in relation to its subject matter. It is not to be regarded as a substitute for legal or HR advice tailored to your specific circumstances. WorkNest are not responsible for your use of this information unless specifically consulted first. If you would like more information or advice, please contact WorkNest directly on 0330 912 8050 or email [email protected] .

Terms and conditions

1. In these terms and conditions, references to “Bupa” are to Bupa Insurance Limited, which may act through its agent Bupa Insurance Services Limited.
2. Eligible clients will receive free access to WorkNest’s HR support service (“Growth+”) during the first year of cover (the “Offer”) when purchasing a new Bupa Select PMI Company Policy (the “Select Policy”) subject to these terms and conditions. The Offer cannot be used against any other Bupa product or service. Growth+ is provided by Bupa Occupational Health Limited.
3. The Offer will not be applied in subsequent policy years.
4. The Offer is available to UK registered small or medium sized corporate entities (including, for example, companies, partnerships, and associations) covering between 2 and 25 members inclusive (“Eligible SMEs”) who purchase a new Select Policy directly from Bupa.
5. The Offer is available to new Eligible SME clients, and is not available for the following:
a. Those switching from an alternative company health insurance provider,
b. Eligible SME clients who purchase their Select Policy through an intermediary; or
c. Existing Bupa clients who hold a policy for any Bupa product or service.


6. The Offer is only available for new Eligible SME clients for whom a quote is provided for a Select Policy between 3 January 2023 and 29 December 2023 inclusive. Quotes are valid for 28 days and the Select Policy must have a start date between 3 January 2023 and 29 December 2023 inclusive. Bupa’s standard Terms of Business and Bupa Select Policy Terms & Conditions will apply.
7. Bupa reserves the right to decline to offer a Select Policy in its absolute discretion, and Bupa’s decision regarding any aspect of this promotion is final.
8. Bupa reserves the right to cancel, suspend, amend, or withdraw the Offer at any point without prior notice.
9. The Offer is non-exchangeable, non-transferable, has no cash value/alternative and cannot be used in conjunction with any other promotions or offers except for Bupa’s free 2-year fixed rate offer (the “Fixed Rate Offer”) which allows new Eligible SME clients to fix the price of the Select Policy for 2 years subject to separate terms and conditions. The Fixed Rate Offer is not available for the following:
a. Eligible SME clients who are switching from an alternative company health insurance provider; or
b. Eligible SME clients who purchase their Select Policy through an intermediary; or
c. Existing Bupa clients who hold a policy for any Bupa product or service.


10. The Fixed Rate Offer guarantees the price of the Select Policy for 2 years. However, this is not protected from any increases in Insurance Premium Tax (“IPT”) at the first renewal. Changes to Members on the Select Policy made during the 2-year fixed period may also affect the price at the first renewal, although the rate per member will remain fixed. Examples of changes to the Select Policy include (but are not limited to) adding or removing members from the Select Policy, complimentary babies becoming paid-for child dependants at the first renewal, and child-dependants reaching the age of 24 during the first fixed year who would then be required to pay the adult rate in the second fixed year.
11. Please note, you may not be able to amend the benefit options of the Select Policy at your first renewal when choosing the Fixed Rate Offer. Examples of benefit options include (but are not limited to) facility access, out-patient limits, and levels of excess.
12. When calculating renewal prices for a Select Policy after the Fixed Rate Offer has ended, Bupa considers additional factors such as (but not limited to) claims history, age of members, the rising cost of healthcare and IPT, which will be factored into each year’s renewal subscription.
13. Bupa will use any personal information in accordance with its privacy notice which can be found at nihonqc.com/privacy
14. To the fullest extent permitted by law, Bupa and its group companies shall not be liable to the Eligible SME client or any of its employees for any claims, damages, or any other losses whatsoever under or in connection with the operation of the Offer.
15. These terms & conditions shall be governed by English law and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

Bupa Anytime HealthLine, Menopause HealthLine, Employee Assistance Programmes are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Bupa Anytime HealthLine, Menopause HealthLine, Employee Assistance Programmes are provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London, EC2R 7HJ.

Bupa Health Insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.

Small business HR support is provided by WorkNest. WorkNest is a division of Marlowe PLC (CRN 09952391). Services may be provided by any company within the Marlowe PLC Group under the WorkNest brand. The WorkNest Limited Company Registration Number is 04382739 (UK). Our registered office is 20 Grosvenor Place, London, England, SW1X 7HN. WorkNest is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA Registration Number is 310779. r. We may record call for training and quality purposes. Call to our Anytime HealthLine may be recorded to maintain the quality of our service, always respecting the confidentiality of the call.